User Documentation

Complete guides to help you get the most out of GetSafeDocs

User Guide

Complete User Manual

Everything you need to know about using GetSafeDocs:

  • Getting started, Passkeys (WebAuthn), and Two-Factor Authentication
  • Sending, previewing in the browser sandbox, and receiving documents
  • Managing recipients, access revocation, and reusable mailing lists
  • Creating and sharing Document Request portals
  • Viewing QuickSand malware scan reports and activity tracking
  • Understanding Free, Premium, and Enterprise account tiers & limits
  • Troubleshooting common upload, access, and security issues

Perfect for: All users, from beginners to advanced

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Enterprise Admin Guide

Enterprise Administration

Comprehensive guide for enterprise administrators:

  • Setting up your enterprise organization and 5-seat licensing blocks
  • Inviting team members and configuring Auto-Enrollment Email Domains
  • Managing member roles, seat upgrades/downgrades, and pending invites
  • Company statistics, seat utilization, and activity monitoring
  • Security management, Passkeys/2FA best practices, and compliance
  • Stripe Customer Portal billing and subscription management
  • Troubleshooting invitation recovery and seat capacity issues

Perfect for: Enterprise administrators and IT managers

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API Documentation

Developer Integration Guide

Technical documentation for developers:

  • Personal Developer API Keys (gsd_...) from your Profile
  • Built-in Model Context Protocol (MCP) Server (/mcp) for AI agents
  • Stateless direct-to-cloud uploads & QuickSand scan reports
  • Message, recipient, and mailing list management
  • Document Request intake portal automation
  • Python, Node.js, and cURL code examples

Perfect for: Developers and technical integrators

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Quick Start Guide

Get Started in 5 Minutes

Fast track to sending your first secure document:

  • Create your account and set up a Passkey or 2FA in 2 minutes
  • Send your first document with Preview-Only and Expiry controls
  • Generate external access URLs & shareable access tokens
  • Preview files safely in the isolated browser sandbox
  • Compare Free, Premium, and Enterprise account limits at a glance

Perfect for: New users who want to get started quickly

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Security Documentation

For enterprise clients and security professionals, we provide comprehensive security documentation including:

  • Security architecture white papers
  • OWASP Top 10 compliance reports
  • Security assessments and certifications
  • Compliance framework alignments
View Security Docs

Need More Help?

Technical Support

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Training

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Enterprise Security

Easy File Sharing

Team Management

Analytics & Tracking